Read (or in the last case, watch) these posts by web designer/developers. What do you think? Are they on track? Valid points? http://zachinglis.com/2010/response-to-clients-from-hell/ http://numerosign.com/notebook/stop-reading-clients-from-hell/ http://www.ngenworks.com/blog/clients_from_hell_blame_yourself/ I’ve paused the video (the third one) and am finding some really solid business food for thought.

I am sold on WordPress; don’t get me wrong. But sometimes a client needs a way to manage their site content and even WordPress is a bit of overkill. Recently I went browsing archives and this site for a good sampling of simple CMSs in light of a new prospective client: she’s savvy but her [...]

Do you always have a good written document to fall back on should your client suddenly get amnesia? Even in the best of worlds, clients are busy people like the rest of us and a bit of critical information from a phone call six weeks ago is not going to be necessarily retained if it’s [...]

I’m three paragraphs into this article and it rings as true as a bell and as solid as a stack of bricks. One thing. One thing to be a good designer. Want to know what it is? Read the article then pop back over here and comment on whether it rings true with you or [...]

Do you employ wireframes as part of your web development process? If you’re like me, you might sketch out ideas on paper. Or at other times I’ve gone into a graphics program (Photoshop) and moved labelled blocks around to approximate where this or that page element should be. I’ve also used OmniGraffle (disclosure: I’m on [...]

Those very nice people at Litmus (the site and email testing service) have launched a free help site called Doctype. It’s a question and answer site for those of us whose profession requires regularly wrestling with CSS esoterica. Here’s what they say: Each question has browser (or email) compatibility screenshots All content on Doctype is [...]

Well, you know what I mean. This great post from FlyingSolo.com.au reminds you that as an entrepreneur, you are a business. And there’s some things that the big companies do that are good to keep in mind, including #1 (Be Firm) and #3 (Turn Away Customers). It’s brief but great reading.

This recently happened to Chris over at CSS-Tricks.com (a great site awash with tutorials and other helps; subscribe by RSS and also in iTunes). It looks like it’s caused him some Google problems at least temporarily, but his action steps are a great guide for if your WordPress site is hacked or otherwise security-compromised. In [...]

I came across this excellent post the other day on Twitter, dragged it off to read on my break, and just find it perfect. Are you thinking of making a career in web design and development? Read it. Are you currently a professional web designer and frustrated with prospective clients who want it all on [...]

A random sampling of web designers was asked to react to the news that WordPress 2.8 was being released 10 June (2009). Here are the results: Question 1: Will you immediately download it and upgrade existing sites? 100% answered “no”. Question 2 asked (if replying “no”) why not? (One could check more than one box.) [...]