Support Details | Tech support anger management. thanks to Laura Sultan for posting this to the list, an invaluable tool for sure

45 Incredibly Useful Web Design Checklists and Questionnaires | Developer’s Toolbox | Smashing Magazine.

I came across this excellent post the other day on Twitter, dragged it off to read on my break, and just find it perfect. Are you thinking of making a career in web design and development? Read it. Are you currently a professional web designer and frustrated with prospective clients who want it all on [...]

How to Finish Off Projects With a Bang – FreelanceSwitch – The Freelance Blog. Some good points here. How many can you currently check off in your business?

15 Steps to a More Productive Workday | Vandelay Design Blog. this subject comes up on the list from time to time. I find that I do alot of these things, but still there are times… Good read.

6 Warning Signs of a Problem Client – FreelanceSwitch – The Freelance Blog. i’ve had every one of these, and it seems like i have had more of them in the past year, than in the previous few years.

5 Ways to Instantly Write Better CSS – NETTUTS. good article, especially for the n00bs. Who would have thought that some in the web design community would take so damned long to actually implement CSS? I see it on mailing lists. Some of them just refuse to really use CSS or have just finally succombed [...]

12 Useful Web Tools for Designers – Six Revisions. um if you need more description, click on the link.

By Thomas Granger Proposal Kit: http://www.proposalkit.com It wasn’t long ago the only ones writing formal proposals were government contractors. Nowadays, writing business proposals is usually a requirement for any business, especially to stay competitive and stay in business. If you’ve never used a formal proposal or contract for your business, then this product will get [...]

Future of Web Design – Newyork 2008. This is a very good presentation, and considering the recent “bad clients” rash on the WDG mailing list, maybe it is something that a few of the memebrs need to watch.